Our Privacy Policy
Welcome to Smartt Properties! This Privacy Policy outlines how we gather, utilize, disclose, and protect your personal data when you engage with our services. Please review this policy carefully to understand our practices regarding your personal data and how we will handle it. By using our services, you consent to the practices outlined in this Privacy Policy.
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1. Information We Gather
1.1. Personal Data: When you engage with our services, we may collect personal data that you provide directly to us, such as your name, email address, phone number, and payment details.
1.2. Booking Details: We collect information related to your bookings, including the dates of your stay, property specifics, and any special requests or preferences you may have.
1.3. Communication Details: We may collect information from your communications with us, including messages exchanged through our platform, customer support inquiries, and feedback.
1.4. Usage Details: We automatically collect certain information about your use of our services, such as your IP address, device information, and browsing activity.
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2. How We Use Your Information
2.1. We use your personal data to provide and enhance our services, process your bookings, communicate with you, and personalize your experience.
2.2. We may use your information to send you promotional materials, updates, and relevant offers, unless you opt out of such communications.
2.3. We may use your information to analyze trends, monitor the effectiveness of our marketing campaigns, and enhance the security and performance of our services.
2.4. We may aggregate and de-identify your information to create statistical or demographic data, which we may use for any purpose.
3. How We Disclose Your Information
3.1. We may share your personal data with property owners, hosts, and service providers to facilitate your bookings and provide the requested services.
3.2. We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3.3. In the event of a merger, acquisition, or sale of our company, we may transfer your personal data as part of the transaction, subject to the acquirer’s privacy policy.
3.4. We may share aggregated or de-identified information with third parties for various purposes, including analytics, research, and marketing.
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4. Data Security
4.1. We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
4.2. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
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5. Your Choices and Rights
5.1. You can review and update your personal data by accessing your account settings or contacting us directly.
5.2. You can opt out of receiving promotional communications from us by following the instructions provided in those communications.
5.3. You may have rights under applicable data protection laws, including the right to access, rectify, restrict, or delete your personal data. Please contact us to exercise these rights.
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6. Third-Party Links and Services
6.1. Our services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services.
6.2. We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party before providing any personal information.
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7. Children’s Privacy
7.1. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it.
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8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
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9. Contact Us
9.1. If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@smarttproperties.co.uk.
By using our services, you acknowledge that you have read and understood this Privacy Policy.